Our Shipping Policy
Here at Tiddan Foods, we aim to deliver your delicious cashew treats as quickly and efficiently as possible. This page outlines our shipping policies to ensure a smooth delivery experience. Please read the following information carefully.

Processing time
Orders are typically processed within 1–2 working days (excluding weekends and holidays). We work hard to get your order packed and dispatched as soon as possible so you can enjoy your Tiddan Foods cashews!

Shipping rates & delivery time (uk)
Shipping fees are calculated as displayed at checkout. We strive to offer competitive shipping rates while ensuring your order arrives safely and promptly.
Estimated UK delivery times:
- Standard: 2–5 working days
- Express (if offered): 1–2 working days
Please note that these are estimated delivery times and may vary depending on unforeseen circumstances.

International shipping & order tracking
International Shipping (Not currently available)
If offered:
- Delivery times vary.
- Customs fees are the customer’s responsibility.
Order Tracking
Once shipped, you may receive a tracking number via email or SMS. This will allow you to monitor the progress of your delivery.

Incorrect delivery information & lost or damaged parcels
Incorrect Delivery Information
We are not responsible for:
- Failed delivery due to incorrect or incomplete addresses.
- Additional courier fees resulting from address changes.
Please ensure you provide accurate and complete delivery information during checkout.
Lost or Damaged Parcels
If your parcel arrives damaged or does not arrive:
- Contact us at www.tiddanfoods.com
- Provide order number and evidence (if damaged)
We will do our best to resolve the issue promptly.

Collection in person
No collection in person except for a bulk buy. This will be pre-arranged by contacting us.