Information
Welcome to the Frequently Asked Questions page for Tiddan Foods. We've compiled a list of common queries to help you better understand our products, services, and processes. If you can't find the answer you're looking for, please don't hesitate to contact us directly.
Frequently asked questions
Here are some of the most common questions we receive at Tiddan Foods. We hope these answers are helpful. If you have any further questions, please feel free to reach out to us.
What products does Tiddan Foods Limited offer?
Tiddan Foods Limited specialises in premium roasted cashew nuts which can be used in cashew-based food enhancements, including whole cashews, cashew crumbs, and products designed for cereals, snacks, and healthy eating.
Do your products contain allergens?
Yes — our products contain tree nuts (cashews). They may also be processed in facilities that handle other allergens. Please check product labels carefully if you have allergies.
Where do you ship to?
We currently ship throughout the United Kingdom, and no international shipping available at the moment.
How long does delivery take?
Standard UK delivery typically takes 2–5 working days, while express options (if available) may arrive within 1–2 working days.
Can I return my order?
Because our products are perishable food items, we cannot accept returns of opened packages. However, if an item arrives damaged, spoiled, or incorrect, you can contact us within 24- 48hours for a replacement or refund.
How do I store the cashew nuts for freshness?
We recommend keeping them in a cool, dry place in an airtight container. The pouches are resealable for convenience and preservation of the nuts.
Are your products suitable for vegans?
Yes — our cashew nuts are naturally vegan-friendly, containing no animal-derived ingredients.
How can I contact Tiddanfoods for support?
You can reach us via: Email: www.tiddanfoods.com
Phone: +7488244696
Do you offer wholesale or bulk ordering?
Yes, we provide bulk and wholesale purchasing for retailers, cafés, bakeries, and food manufacturers. Contact us directly to discuss pricing and options.
Where are Tiddan Foods products made or packaged?
Our cashew nuts are sourced from trusted suppliers, roasted and packaged in the United Kingdom following food safety regulations.
Do you add any preservatives or flavour enhancers?
No — our products contain no artificial preservatives, colours, or flavours unless clearly stated on the label.
How do I know when my order has shipped?
Once your order is dispatched, you will receive an email or SMS notification. If tracking is available, it will be included in the message
Still have questions?
If you couldn't find the answer to your question in our FAQ, don't worry! Our dedicated support team is here to assist you. Click the button below to visit our support page and get in touch with us directly.